A Smarter Way to Manage Your Community

Our CRM & Billing System is the backbone of efficient HOA management. It keeps records organized, payments transparent, and communication seamless—so every homeowner and the board can enjoy a hassle-free experience.

Automated Invoicing

Generate and send invoices directly to homeowners’ emails.

Schedule recurring dues collection.

Online Payments

Multiple payment methods (bank transfer, e-wallet, card).

Instant updates in your account once payment is confirmed.

Resident Portal Access

Homeowners can log in to check balances, payment history, and download receipts.

Overdue Follow-Ups

Automatic email/SMS reminders.

Optional call center support to personally reach out to delinquent accounts.

Multichannel Support Integration

Homeowners can raise tickets via email, chat, or phone.

Track and respond to requests within the CRM.

Registration & Validation

Secure homeowner registration, verified by the HOA office or guard.

Prevents duplicate or fake entries.

Payment Recording & Updates

Finance team can record manual payments and instantly update homeowner accounts.

Clear audit trail for all transactions.

Custom Reports & Analytics

Monthly collection summaries.

Outstanding balances per property.

Insights to help the board make better financial decisions.

Why Your HOA Needs This System

Transparency & Accountability
No more guessing where your dues go. Every invoice, receipt, and payment history is visible online.

Convenience for Homeowners
Pay dues, download statements, and view balances anytime, anywhere—no need to chase paper receipts.

Efficiency for the Board
Automates invoicing, reminders, and records, freeing the board from manual tracking and ensuring accuracy.

Improved Collections
Automatic reminders via email, SMS, and even call center follow-ups help reduce overdue balances.

Centralized Records
Homeowner profiles, payments, and requests are all stored in one secure system—easy to search, easy to audit.

Collections

95%

Follow- Up

85%

Transparency

100%

Convenience

95%

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0927 873 6885

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One System. Clear Records. Hassle-Free Payments

Organized & Centralized Records

Say goodbye to messy spreadsheets and missing documents. Our system stores all homeowner information, property details, payments, and support requests in one secure, centralized database. This means the board can quickly pull up records, track histories, and resolve issues without digging through piles of paper. Every update is logged, making it simple to audit and ensuring the community’s financial records stay accurate and reliable.

Transparent Member Access

Homeowners no longer have to guess what they owe or wait for paper statements. With secure login access, each member can view their invoices, check outstanding balances, and download receipts 24/7. This level of transparency builds trust, reduces disputes, and makes every homeowner feel more confident that their dues are being tracked properly. Everything is just a few clicks away, anytime they need it.

Automated Billing & Reminders

Forget the stress of manual billing. Our system automatically generates invoices for HOA dues and fees, then sends them straight to homeowners’ inboxes. It also schedules friendly reminders by email or SMS for upcoming and overdue payments, helping minimize delays and boosting on-time collections. The automation works in the background, so both the board and the homeowners enjoy a smoother, more professional billing experience.

Efficient Board Management

Board members get powerful tools to make better decisions, faster. Real-time dashboards display collection rates, overdue accounts, and financial summaries at a glance. Reports can be generated instantly for meetings or audits, cutting down hours of manual work. By eliminating repetitive tasks, the system gives board members more time to focus on improvements, security, and community projects—making management not only easier but also more effective.

10 k

Project Completed

30+

Expert Team Members

14 k

Satisfied Clients

86 k

Total Branches

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Email Address

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Office Location

31 Felix Espiritu St, PNR Road, Naga City Bicol 4400

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UnifiedResident helps HOAs simplify operations with professional call handling, automated collections, and resident support. We’re here so your board can focus on building a better community.